Automatically Log Product Feedback

What is ProductlyAI?

ProductlyAI is an AI-powered platform designed to automatically log product feedback from various communication channels, including Slack and Zoom calls. By leveraging advanced AI technologies, Productly enables organizations to gather and analyze customer insights efficiently, streamlining the process of understanding customer needs and preferences.

What are the main features of ProductlyAI?

1. Automatic Logging of Feedback: ProductlyAI can automatically collect product feedback from designated Slack channels and Zoom calls, centralizing this information for easy access and analysis.

2. Manual Feedback Logging: Users can manually log feedback directly from Slack with just a single click, making it convenient to capture insights in real-time.

3. AI-Powered Insights Generation: Users can ask Productly about product feedback, including inquiries about the most requested features or common complaints, allowing for deeper analysis.

4. Feature Request Identification: ProductlyAI automatically identifies and tracks feature requests, improvements, and bugs based on customer and sales conversations, enabling teams to prioritize enhancements effectively.

5. Weekly Recaps: The platform sends automatic weekly recaps of product feedback directly to users via Slack notifications, ensuring that important insights are never overlooked.

6. Customer Communication: Productly allows users to update relevant customers about the resolution of features or bugs they raised, fostering a sense of importance and enhancing user satisfaction.

How to use ProductlyAI?

To start using ProductlyAI, simply sign up for a free trial on their website. Once registered, install the necessary integrations with Slack and Zoom. From there, you can begin logging product feedback automatically or manually, engage with AI-generated insights, and leverage the various reporting features to stay updated on customer feedback.

What is the pricing for ProductlyAI?

ProductlyAI offers a free trial for new users to explore its features. Details regarding subscription plans can be found on the ProductlyAI website, where prospective users can evaluate pricing based on their organizational needs and the scale of usage.

Helpful Tips for Using ProductlyAI

• Utilize Weekly Recaps: Make sure to check your weekly recaps in Slack—it’s a great way to keep up with customer feedback over time.

• Engage Teams: Share relevant insights with your teams to foster a collaborative approach to product development.

• Prompt Feedback Logging: Encourage team members to log feedback shortly after customer interactions, ensuring accurate and timely data capture.

• Ask Detailed Questions: Use ProductlyAI's Q&A feature to ask specific questions about product performance or customer complaints to gain deeper insights.

Frequently Asked Questions

Can I manually log feedback in ProductlyAI?

Yes! Productly allows for manual feedback logging directly from Slack with a simple click, making it easy to capture insights.

How does ProductlyAI ensure I don't miss important feedback?

By sending automatic weekly recaps of product feedback through Slack, ProductlyAI keeps users informed and ensures that they stay on top of customer sentiments.

Is ProductlyAI capable of identifying bugs and issues?

Absolutely! ProductlyAI automatically tracks feature requests, improvements, and bugs, helping teams to identify and address them swiftly.

How does ProductlyAI help improve customer relationships?

The platform enhances customer relationships by allowing users to notify customers about the status of features or bugs they reported, showing that their feedback is valued and acted upon.

What kind of insights can I ask ProductlyAI about?

You can ask ProductlyAI a variety of questions, from general requests about the most popular features to specific inquiries about complaints related to particular aspects of your product.