Free AI Chatbot

What is Elastic's AI Chatbot?

Elastic's AI Chatbot is an advanced, omnichannel platform designed for automated customer support and engagement. It allows businesses to engage customers 24/7 across more than 12 social channels like WhatsApp, Facebook, Instagram, and Google My Business, ultimately increasing revenue, reducing operational costs, and enhancing customer experiences.

What are the main features of Elastic's AI Chatbot?

1. Omnichannel Engagement: Engage with customers on WhatsApp, Facebook, Instagram, and more through a seamless interface.

2. 24/7 Availability: Provide customer support whenever it's needed without downtime.

3. Lead Generation: Effectively generate and nurture leads using automated conversations.

4. Multi-lingual Support: Communicate in over 20 languages to better serve a global customer base.

5. Integration Capabilities: Easily integrate with existing CRMs and other third-party applications for enhanced functionality.

6. Custom Solutions: Tailored solutions for various industries including eCommerce, banking, and government.

How to use Elastic's AI Chatbot?

To utilize Elastic's AI Chatbot, businesses can sign up for a free 14-day trial. No coding knowledge is required, allowing for a simple setup. Businesses can then customize their chatbot flows, set automated responses, and integrate necessary tools to maximize efficiency.

What is the pricing for Elastic's AI Chatbot?

• Business Plan: AED 1099/month

  • Covers features like website and multiple social media platforms.

• Business PRO Plan: AED 1999/month

  • Includes additional features such as video chat, and advanced integrations like ChatGPT.

• On-Premise Options: Contact for pricing

  • Provides extended support, customization, and deployment on your own servers.

Helpful Tips for Maximizing Use of Elastic's AI Chatbot

• Leverage Templates: Use pre-built templates to quickly set up common interaction scenarios.

• Regular Updates: Keep content fresh and updated to reflect changing customer needs and trends.

• Integrate with CRM: Link your chatbot to CRM systems for unified customer information management.

• Analyze Metrics: Regularly review analytics to measure performance and improve your strategies.

Frequently Asked Questions

Can Elastic's AI Chatbot handle complex queries?

Yes, the chatbot uses advanced conversational intelligence, enabling it to manage complex customer inquiries effectively in real-time.

Is it possible to customize the chatbots?

Absolutely! Elastic allows businesses to tailor their chatbots to meet specific needs, ensuring seamless communication that aligns with brand voice and personality.

What channels can I deploy the chatbot on?

The chatbot can be deployed on a wide variety of channels including WhatsApp, Facebook, Instagram, Google My Business, and more, creating a true omnichannel experience.

Will I have access to support while using the chatbot?

Yes, Elastic provides customer support to assist users with setup, troubleshooting, and maximizing the effectiveness of their chatbot solutions.

How does the multi-lingual support work?

The multi-lingual feature allows businesses to interact with customers in over 20 languages, ensuring effective communication across diverse regions and demographics.