Pano

What is Pano?

Pano is an advanced customer management platform designed to streamline customer interactions by providing comprehensive insights and notifications. It integrates with your existing technology stack to help businesses upsell, renew contracts, and resolve issues by reaching out to customers at the perfect time.

Main Features of Pano

1. Quick Setup: Pano integrates seamlessly with your tech stack, allowing you to get up and running quickly without the need for extensive coding or onboarding.

2. Custom Alerts and Workflows: Tailor alerts based on support tickets, NPS scores, renewal dates, or payment statuses to focus on what matters most to your business.

3. Proactive Customer Management: Pano's proactive alerts enable teams to respond to customer needs and potential risks effectively, enhancing customer satisfaction.

4. Comprehensive Customer View: Gain a wide-angle view of every customer’s profile to make informed decisions and provide the best service.

5. Affordable Pricing Plans: With transparent pricing options, Pano offers scalable solutions to meet various business needs.

How to Use Pano

Getting started with Pano is simple:

• Sign up for a plan that fits your business size.
• Integrate Pano with your current tech stack using the easy setup process.
• Set up custom alerts and workflows based on your team's priorities.
• Utilize Pano's proactive alerts to maintain excellent customer relationships.

Pricing Options

Pano offers a variety of pricing plans designed to accommodate different team sizes and needs:

• Starter Plan: $499/month

  • Up to 500 customers
  • Unlimited integrations
  • Unlimited users
  • Get demo

• Growth Plan: $999/month

  • Up to 2,000 customers
  • Unlimited integrations
  • Unlimited users
  • Get demo

• Scale Plan: $1,999/month

  • Up to 5,000 customers
  • Unlimited integrations
  • Unlimited users
  • Get demo

• Enterprise Plan: Customized solutions available based on your specific requirements.

  • Unlimited contacts
  • Unlimited integrations
  • Unlimited users
  • Let’s chat

Helpful Tips

• Leverage the browser extensions for Chrome and Firefox to access customer information without needing to switch tabs.
• Regularly review and adjust your custom alerts to better align with changing business needs or customer interactions.
• Analyze customer feedback and adjust workflows to enhance overall customer satisfaction.

Frequently Asked Questions

Can I integrate Pano with my existing tools?

Yes, Pano integrates directly with your current tech stack to streamline operations and improve data flow.

What kind of customer alerts can I set up?

You can create alerts for open support tickets, low NPS scores, upcoming renewals, missed payments, and more.

Is Pano suitable for small businesses?

Absolutely! Pano offers flexible pricing plans to accommodate businesses of all sizes, from startups to enterprises.

How does Pano enhance customer engagement?

With proactive alerts and a comprehensive customer view, Pano equips your team to respond effectively to customer needs, improving their overall experience.

Can I change my pricing plan later?

Yes, you can upgrade or modify your plan as your business needs evolve.