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What is HubbleIQ?

HubbleIQ is an innovative AI-driven platform designed to tackle end-user tech issues, ensuring a seamless digital experience. It effectively identifies and resolves technical hiccups by analyzing key performance metrics related to networks and applications, providing organizations with the tools they need for a smoother operational environment.

What are the main features of HubbleIQ?

1. Instant AI Troubleshooting: HubbleIQ utilizes real-time data to identify the root causes of technical issues swiftly, offering guidance for resolution.

2. Self-Service Resolution: Empowering end users to address their own issues reduces the dependency on IT support and optimizes resource allocation.

3. End-User Connectivity Monitoring: Beyond traditional network analysis, HubbleIQ provides insights into connectivity issues to enhance user experience.

4. Application Availability Alerts: Stay informed about potential blockages affecting cloud application performance, ensuring continuous accessibility.

5. Device Performance Monitoring: Keep track of users' devices, recognizing weak links in connections to enable proactive management of performance issues.

6. SDK Integration: HubbleIQ seamlessly integrates into existing workflows, enhancing the onboarding process and minimizing turnover.

How to use HubbleIQ?

Using HubbleIQ is simple. Organizations can deploy the software within their applications, use the dedicated app, or access it via a web browser. Once deployed, HubbleIQ begins to analyze and monitor the user's digital environment, swiftly detecting issues and providing real-time solutions. Interested users can request a free trial to explore HubbleIQ’s functionalities.

Pricing

HubbleIQ offers competitive pricing models tailored to various needs and organization sizes. Interested parties can schedule a personalized consultation to discover the best package for their requirements and potentially benefit from introductory offers.

Helpful Tips for Maximizing HubbleIQ

• Utilize the Self-Service Features: Encourage end users to explore the self-service troubleshooting options to increase efficiency.

• Monitor Key Performance Metrics: Regularly review network and device performance data to proactively manage and resolve issues.

• Leverage Dashboards: Utilize the HubbleIQ dashboard to gain comprehensive insights into end-user experiences and quickly identify problem areas.

• Take Advantage of Free Trials: Explore HubbleIQ’s capabilities through a trial period to fully assess how it can benefit your organization before committing.

Frequently Asked Questions

How does HubbleIQ work?

HubbleIQ operates as an agent-based system that assesses the end user's local environment. It identifies issues like poor WiFi, slow internet, device sluggishness, and application outages. When problems are detected, users receive alerts and proactive assistance, all while IT support gets notified for effective resolution.

Does HubbleIQ offer a dashboard?

Yes, HubbleIQ for Business includes a comprehensive dashboard that gives IT teams the ability to manage and monitor remote user experiences effectively. It provides insights into network quality, device performance, and application performance, along with proactive notifications when issues arise.

What verticals do you have solutions for?

HubbleIQ supports diverse industries, including healthcare, education, finance, and telecommunications, providing tailored solutions for enterprises, small businesses, schools, and more.

How can I get started with HubbleIQ?

To explore HubbleIQ's full range of features and capabilities, schedule a personalized consultation or start a free trial to see how it can modernize your tech support and elevate your operational performance.