Privacy Policy

How MagicBox.tools collects, uses, and protects your personal information

2025/06/18

Privacy Policy for MagicBox.tools

Last updated: June 18, 2025

Our Commitment to Privacy

At MagicBox.tools ("we," "our," or "us"), we are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains how we collect, use, store, and protect your information when you use our AI tools directory platform.

Information We Collect

Personal Information You Provide

  • Account Information: Name, email address, username, and password when you create an account
  • Profile Data: Optional profile information, preferences, and settings
  • Contact Information: Details provided when you contact our support team
  • Payment Information: Billing details for premium subscriptions (processed securely through Stripe)
  • User-Generated Content: AI tool submissions, reviews, ratings, and comments

Information We Collect Automatically

  • Usage Analytics: Pages visited, features used, time spent on the platform, and user behavior patterns
  • Device Information: IP address, browser type and version, operating system, device identifiers
  • Performance Data: Website loading times, error logs, and technical diagnostics
  • Location Data: General geographic location based on IP address (country/region level)

Information from Third Parties

  • Social Media Integration: Profile information when you sign in using social media accounts
  • AI Tool Data: Information about AI tools from public sources and partner integrations
  • Analytics Partners: Aggregated usage statistics from Google Analytics and similar services

How We Use Your Information

Core Platform Services

  • Account Management: Creating and maintaining your user account
  • Personalization: Customizing your experience and recommendations
  • Search and Discovery: Improving AI tool search and recommendation algorithms
  • Community Features: Enabling reviews, ratings, and user interactions

Communication and Support

  • Service Updates: Notifying you about new features, AI tools, and platform changes
  • Customer Support: Responding to inquiries and resolving technical issues
  • Marketing Communications: Sending newsletters and promotional content (with your consent)
  • Security Notifications: Alerting you about account security matters

Platform Improvement

  • Analytics and Research: Understanding user behavior to improve our services
  • Product Development: Developing new features and functionality
  • Quality Assurance: Testing and optimizing platform performance
  • Security Monitoring: Detecting and preventing fraud, abuse, and security threats

We process your personal data based on:

  • Consent: For marketing communications and optional features
  • Contract Performance: To provide services you've requested
  • Legitimate Interests: For platform improvement, security, and analytics
  • Legal Obligations: To comply with applicable laws and regulations

Data Sharing and Disclosure

Service Providers

We share data with trusted third-party service providers:

  • Hosting and Infrastructure: AWS, Vercel for platform hosting
  • Payment Processing: Stripe for subscription and payment management
  • Analytics: Google Analytics for usage insights
  • Communication: Email service providers for transactional emails
  • Support: Customer service platforms for user support

Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity, subject to the same privacy protections.

We may disclose your information when required by law, legal process, or to protect the rights, property, or safety of MagicBox.tools, our users, or others.

We may share your information for other purposes with your explicit consent.

Data Retention and Deletion

Retention Periods

  • Account Data: Retained while your account is active and for 90 days after deletion
  • Usage Analytics: Aggregated data retained for up to 26 months
  • Support Communications: Retained for 3 years for quality and training purposes
  • Legal Requirements: Some data may be retained longer to comply with legal obligations

Account Deletion

You can delete your account at any time through your account settings. Upon deletion:

  • Personal information is permanently removed within 30 days
  • Some aggregated, non-identifiable data may be retained for analytics
  • Legal or security-related data may be retained as required by law

Your Privacy Rights

Access and Control

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Export your data in a machine-readable format
  • Objection: Object to certain types of data processing

Communication Preferences

  • Email Preferences: Unsubscribe from marketing emails at any time
  • Notification Settings: Control platform notifications through your account settings
  • Cookie Preferences: Manage cookie settings through our cookie banner

EU/UK Users (GDPR/UK GDPR)

If you're in the EU or UK, you have additional rights:

  • Data Protection Officer: Contact our DPO for privacy-related matters
  • Supervisory Authority: Right to lodge a complaint with your local data protection authority
  • Automated Decision-Making: Right to object to automated profiling that affects you significantly

Data Security

Technical Safeguards

  • Encryption: Data encrypted in transit (TLS) and at rest
  • Access Controls: Strict employee access controls and authentication
  • Regular Audits: Security assessments and vulnerability testing
  • Monitoring: 24/7 security monitoring and incident response

Organizational Measures

  • Privacy by Design: Privacy considerations built into all new features
  • Staff Training: Regular privacy and security training for all employees
  • Data Minimization: Collecting only necessary data for specified purposes
  • Third-Party Vetting: Careful selection and monitoring of service providers

International Data Transfers

MagicBox.tools operates globally, and your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:

  • Adequacy Decisions: Transfers to countries with adequate data protection laws
  • Standard Contractual Clauses: EU-approved contracts for international transfers
  • Privacy Shield: Compliance with applicable international frameworks

Children's Privacy

MagicBox.tools is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

AI and Automated Processing

We use AI and automated systems for:

  • Content Recommendation: Suggesting relevant AI tools based on your interests
  • Spam Detection: Identifying and filtering spam content and reviews
  • Fraud Prevention: Detecting suspicious account activity
  • Content Moderation: Automatically reviewing user-generated content

You have the right to object to automated decision-making that significantly affects you.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. We will:

  • Notification: Email registered users about material changes
  • Posting: Update the policy on this page with a new "Last updated" date
  • Consent: Obtain consent for material changes that require it

Contact Information

Privacy Questions

For privacy-related questions or to exercise your rights:

Data Protection Officer

For EU/UK users, you can contact our Data Protection Officer:

Business Address

[Your business address]

For more information about our data practices:

  • Cookie Policy - How we use cookies and tracking technologies
  • Terms of Service - Terms governing use of our platform
  • [Security Policy] - Our approach to data security

This Privacy Policy reflects our commitment to transparency and your privacy rights. We believe in empowering users with control over their personal data while providing the best possible AI tools discovery experience.