AgentVoice

What is AgentVoice?

AgentVoice is an advanced AI-driven voice platform designed to revolutionize customer communication by integrating an AI voice agent that manages both incoming and outgoing calls. It automates routine tasks such as qualifying leads, booking appointments, and offering customer support, ultimately saving time and resources for businesses. The platform's no-code structure allows users to implement it seamlessly with existing systems while providing scalability to adapt to diverse business needs.

What are the main features of AgentVoice?

1. No-code Platform: Allows users to set up AI voice agents without any technical expertise.

2. Customizable Scripts: Offers predefined templates or the ability to create your own calling scripts for enhanced user experience.

3. Automated Workflows: Integrates with automation tools like Zapier, allowing users to design custom workflows for tasks and activities.

4. Language Support: Delivers realistic interactions in multiple languages, making it accessible for global customer bases.

5. Post-call Automation: Streamlines repetitive tasks after calls, such as sending follow-up emails or confirming appointments.

6. Data Security: Ensures strong data protection with advanced encryption and compliance with international standards.

How to use AgentVoice?

Using AgentVoice is simple:

1. Create Your Agent: Configure your AI agent by defining objectives and voice preferences.

2. Set Instructions: Define actions and rules to guide your agent’s behaviors during calls.

3. Upload Knowledge Sources: Import necessary documents, audio files, and data to inform the agent’s responses.

4. Add Your Script: Either utilize calling scripts or let AgentVoice generate scripts based on your guidelines.

5. Make & Answer Calls: Monitor and manage your agent’s performance through an intuitive dashboard.

What are the pricing plans for AgentVoice?

• Starter Plan:

  • Price: $20/month
  • Features: 60 minutes talk time, 2 AI agents, 3 concurrent calls, and basic AI models.

• Business Plan (Most Popular):

  • Price: $300/month
  • Features: 2000 minutes talk time, 5 AI agents, 10 concurrent calls, and advanced support options.

• Agency Plan:

  • Price: $900/month
  • Features: 6000 minutes talk time, unlimited agents, and extensive customization options.

Helpful Tips for Using AgentVoice

• Utilize Customizable Scripts: Take advantage of the scripting feature to provide tailored interactions that resonate with your audience.

• Integrate with Other Tools: Use integration capabilities to streamline workflows and enhance productivity within your organization.

• Monitor Performance: Regularly check call transcripts and agent performance to optimize interactions and improve customer service delivery.

• Explore Multilingual Options: If your audience is diverse, leverage the platform’s language capabilities for better customer engagement.

Frequently Asked Questions

Can AI handle automated phone calls effectively?

Yes, AgentVoice utilizes advanced voice technology to conduct calls accurately, adhering to scripts and intelligently addressing customer inquiries.

Does AgentVoice follow predefined scripts?

AgentVoice offers customizable templates, allowing users to create scripts that fit their specific business needs for smoother conversations.

Is data security prioritized in AgentVoice?

Yes, data security is a top priority, with advanced encryption and compliance measures in place to protect customer communications.

What customer service use cases are supported?

AgentVoice is suitable for virtual receptionists, appointment schedulers, and customer service representatives, automating each task with professionalism.

Can I automate follow-up tasks using AgentVoice?

Absolutely! AgentVoice automates post-call actions, like sending follow-up emails and confirming bookings, ensuring a seamless customer experience.

Conclusion

AgentVoice is an innovative no-code AI voice platform tailored to enhance customer communication and automation efforts efficiently. With its diverse features and scalability, it's a valuable asset for businesses looking to streamline operations while maintaining high service quality.