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What is PolyAI?

PolyAI is the world's most lifelike, adaptable, engaging, and dynamic voice AI, designed to resolve over 50% of calls and consistently deliver the best brand experience.

Features of PolyAI

• Resolve complex inquiries 24/7 and at scale
• Handle larger volume without adding overhead
• Immediately respond to 100% of contacts
• Boost customer loyalty with reduced wait times, IVR time, and misroutes
• Reduce expensive turnover and free agents to focus on meaningful work
• Provide actionable insights from real conversations to identify issues, track progress, and seize new business opportunities

How to Use PolyAI

PolyAI can be used in various industries, including consumer services, financial services, healthcare, hotels, insurance, restaurants, retail, telecom, travel, and utilities. It can be used for various use cases, such as account management, authentication, billing and payments, booking and reservations, call routing, FAQ, order management, and troubleshooting.

Benefits of PolyAI

• Increase revenue with a conversational platform that lets customers speak naturally
• Improve customer satisfaction with reduced wait times and misroutes
• Reduce operational costs with increased capacity and reduced overhead
• Gain actionable insights from real conversations to identify issues and track progress
• Improve customer loyalty and retention with a personalized and engaging experience

Pricing of PolyAI

PolyAI offers customized pricing plans based on the specific needs of each business. To learn more about the pricing, you can request a demo and get a personalized quote.

Helpful Tips for Using PolyAI

• Design a branded voice and personality that engages users to resolve inquiries
• Integrate PolyAI with your existing tech stack seamlessly
• Analyze real-time insights to stay on top of issues and trends
• Continuously improve and update your voice assistant to ensure optimal performance

Frequently Asked Questions about PolyAI

• Is PolyAI secure? Yes, PolyAI is built with security in mind and has 24/7 support and compliance certification to meet requirements in every industry.
• Can I integrate PolyAI with my existing tech stack? Yes, PolyAI offers out-of-the-box and custom integrations to make implementation safe and easy.
• How does PolyAI improve customer satisfaction? PolyAI improves customer satisfaction by providing a personalized and engaging experience, reducing wait times and misroutes, and increasing customer loyalty and retention.