Answer customer questions before they ask

What is Inline Help?

Inline Help is a no-code AI-powered user assistance platform designed to enhance user experiences by turning your knowledge base into proactive in-app support. It offers features like Explain This, Chatbot, and Tooltips to help boost product adoption and reduce support tickets.

What are the main features of Inline Help?

1. AI-Powered Contextual Help: Users can tap on any part of your website to receive instant insights without manual tooltip intervention.

2. Instant Tooltip Integration: Implement AI-generated tooltips effortlessly within your application for on-the-spot user guidance.

3. Real-time Chatbot Services: Engage with users instantly through our Chatbot, providing immediate responses to queries using your existing knowledge.

4. Centralized Support Hub: All support tools are located in one spot, from "Explain This" to ticket submissions, enhancing efficiency in customer interactions.

5. Multilingual Support: Connect with users across English, German, French, Spanish, Italian, Portuguese, and Japanese to ensure clear communication.

6. Knowledge Base Integration: Empower users by bringing your entire knowledge repository right to their fingertips, tailored to their context.

How to use Inline Help?

To begin using Inline Help, users can start a free 14-day trial without needing to provide a credit card. After signing up, simply integrate the desired features such as tooltips and chatbots into your application to begin assisting users.

Pricing

Inline Help offers a free 14-day trial. After the trial period, users can subscribe to various pricing plans based on their needs and the scale of user assistance required.

Helpful Tips

• Use the free trial effectively: Take advantage of the trial period to explore all features and understand the benefits tailored to your specific user base.

• Monitor user interactions: Utilize analytics to assess how users are engaging with your features and make tweak as necessary.

• Keep knowledge base updated: Ensure that your knowledge base remains current and relevant for the best user experience.

Frequently Asked Questions

Can I customize the chatbots?

Yes, you can customize the Chatbot responses and behaviors to align with your brand voice and specific user needs.

How quickly can I set up Inline Help?

Setup takes less than 5 minutes. Provided intuitive features allow rapid integration into your existing system.

Is there any coding required?

No, Inline Help is designed for no-code application, allowing anyone to implement the tools without any programming knowledge.

What if I need support?

Inline Help offers a hassle-free ticket form directly within the app for users to submit issues they encounter, ensuring quick resolutions.

Is user data secure?

Yes, Inline Help takes security seriously and ensures that all user data is protected and handled with care.