What is Markopolo?
Markopolo is an AI agent platform that recovers abandoned shopping carts by contacting shoppers through personalized phone calls, email, SMS and WhatsApp. It is built for ecommerce stores that lose customers at checkout and want repeat purchases instead. Markopolo stands out by switching between channels automatically and by showing which individual message produced revenue.
Key features
- Abandoned cart recovery
- Markopolo's AI agents follow up with shoppers who left without checking out.
- Multi-channel outreach
- Customers are reached by text, email, WhatsApp or a phone call, depending on how they respond.
- Automatic channel fallback
- When SMS fails, the AI switches to WhatsApp, and when that fails it makes a voice call with a personalized offer.
- Fast first contact
- According to customer Alec Paterson of Dotlines UK, Markopolo's AI called abandoning customers within 30 seconds.
- Revenue attribution
- The platform shows exactly which message made money, at the moment it happens.
- Shopify and WooCommerce signup
- Stores can sign up with Shopify or WooCommerce, or with an email address.
- Free start
- Markopolo can be started for free, with no credit card needed.
How to use Markopolo
- Go to the Markopolo signup page.
- Sign up with Shopify, WooCommerce or an email address. No credit card is needed.
- Connect the store so Markopolo can work with its abandoned carts.
- Let the AI agents follow up with shoppers across SMS, email, WhatsApp and voice calls.
- Check the results to see which messages generated revenue.
Use cases
- Ecommerce stores on Shopify or WooCommerce that want to recover shoppers who left before checking out.
- Merchants who currently send generic abandoned cart emails and want actual conversations with customers instead.
- Teams that need to reach customers on the channel each person actually responds to, rather than a single channel.
- Marketers who want to know which specific message earned money, as it happens.
- Stores aiming to win back a share of abandoning shoppers, which Markopolo states can be up to 30%.
Pricing
The signup page states that you can start using Markopolo for free and that no credit card is needed. The official website does not list any further plan tiers or prices.
FAQ
Is Markopolo free to use?
The signup page says you can start using Markopolo for free and that no credit card is needed. The official website does not list any paid plan details or prices.
Which channels can Markopolo use to reach customers?
Markopolo reaches customers by text, email, WhatsApp and phone call. It can move between these channels, for example switching from SMS to WhatsApp and then to a voice call with a personalized offer.
Does Markopolo work with Shopify and WooCommerce?
Yes. Markopolo offers signup with Shopify and with WooCommerce, as well as signup with an email address.
How quickly does Markopolo contact a shopper who abandons a cart?
According to a customer quoted on the site, Markopolo's AI called customers who abandoned carts within 30 seconds.
Can Markopolo show which message earned revenue?
Yes. Markopolo shows exactly which message made money at the moment it happens.
How many abandoned carts can Markopolo win back?
The site states that Markopolo can win back up to 30% of shoppers who left without checking out.
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