Feedbase

What is Feedbase?

Feedbase is an intuitive platform designed to help businesses gather and analyze customer feedback efficiently. With its easy-to-integrate feedback widget, companies can gain valuable insights from their customers, ultimately leading to improved products and services.

What are the main features of Feedbase?

1. Easy Integration: Simply add a lightweight script to your website to get started.

2. Minimalistic Widget: The feedback widget is designed to be simple, clean, and user-friendly.

3. AI-Powered Dashboard: Access insights and analytics about customer feedback to improve decision-making.

4. Flexible Pricing Plans: Choose from different plans designed to fit various business needs.

5. Email Notifications: Stay updated with customer feedback through email alerts.

6. Priority Support: Get assistance quickly with priority support for startup plan users.

How to use Feedbase?

To begin using Feedbase, simply sign up for an account and choose a plan that suits your needs. For the free plan, integrate the feedback widget by adding a script to your website. Once set up, you can start collecting feedback immediately. If you opt for the startup plan, you'll gain access to additional features like priority support and advanced analytics.

What are the pricing options for Feedbase?

Feedbase offers two pricing plans to cater to different needs:

• Free Plan:

  • Cost: $0/month
  • Includes 1 site and 1 feedback widget, along with a simple dashboard and email notifications.

• Startup Plan:

  • Cost: $9/month
  • Includes unlimited sites, multiple feedback widgets, AI-powered dashboard, priority support, email notifications, and early access to new features. There are no hidden fees, and you can cancel anytime.

Helpful Tips for Using Feedbase

• Utilize the Dashboard: Regularly check the AI-powered dashboard to track customer satisfaction and areas for improvement.

• Encourage Feedback: Prompt your customers to provide feedback by incorporating the widget seamlessly into their user experience.

• Respond to Feedback: Show customers that their opinions matter by responding and making improvements based on their suggestions.

• Explore Analytics: Leverage the insights from the analytics to create data-driven strategies for your business.

Frequently Asked Questions

How does the feedback widget work?

The feedback widget collects customer responses and stores the data securely. You can view and analyze this information using the Feedbase dashboard to understand customer sentiments and feedback trends.

Is there customer support available?

Yes, Feedbase provides customer support for all users. Those on the startup plan receive priority support for faster responses to their inquiries.

For more information or to get started with Feedbase, visit the official site to explore features and sign up for an account today!