What is Nametag?
Nametag specializes in identity verification solutions tailored for helpdesks, providing advanced protection against social engineering and digital identity theft. By integrating patented verification technology, Nametag enhances Identity & Access Management (IAM) setups to ensure smooth and secure user interactions.
Main Features of Nametag
- Automated Helpdesk Identity Verification
- Instantly verify users, improving efficiency for helpdesk agents by up to 5 times.
- Self-Service MFA Resets
- Allow employees to autonomously reset their MFA tokens and passwords, reducing helpdesk tickets by nearly 50%.
- Employee Onboarding
- Streamlined account provisioning that improves onboarding speed while protecting against potential infiltrators.
- Robust Anti-Fraud Technology
- Combats social engineering, phishing, and AI deepfake attacks through unique and secure capture methods.
How to Use Nametag
Users can initiate the verification process via regular support channels, prompting automatic verifications through a branded self-service microsite. Verification takes less than 30 seconds, after which users can manage their own credentials, while helpdesk agents can quickly access verification results.
Pricing
Nametag offers flexible pricing structures designed to fit organizations of various sizes and scopes. Interested parties can contact Nametag to discuss customized plans or take advantage of a free trial to test the services.
Helpful Tips
- Maximize Security
- Make use of the automated identity verification system to minimize human error in the verification process.
- Schedule a Demo
- To understand how Nametag can fit into your current systems, consider requesting a demo to see the technology in action.
- Utilize Self-Service Features
- Encourage employees to use self-service MFA resets to enhance their independence and reduce the number of support tickets.
Frequently Asked Questions
How does Nametag prevent deepfake attacks?
Nametag employs a blend of mobile cryptography and proprietary AI technology to ensure real-time and trusted captures during the verification process, significantly reducing the risk of deepfake and injection attacks.
Can I verify employees and customers with Nametag?
Yes, Nametag provides solutions for verifying both employees and customers, ensuring high levels of security across all interactions.
Is Nametag compatible with existing systems?
Absolutely! Nametag integrates seamlessly with existing IAM infrastructure and supports 11,000+ document types, ensuring broader organizational compatibility.
What is the positive impact of using Nametag for support teams?
By automating the verification process, helpdesk agents can focus more on resolving customer issues rather than spending time on identity verification, effectively improving service quality.
How can I get started with Nametag?
Contact Nametag for a free trial or to learn more about how their technology can enhance your IAM efforts, as slots for Proof of Concept are filling up quickly.
Nametag
Nametag is the only identity verification platform built for IT helpdesks and secure account recovery. Save costs and stop social engineering attacks with self-service and agent-assisted solutions.
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