QueryPal

What is QueryPal?

QueryPal is an AI-powered helpdesk solution designed to provide faster and more accurate answers for teams and customers. By training AI agents on company-specific documents, websites, and chat histories, it enables organizations to streamline their customer support operations and internal communications.

What are the main features of QueryPal?

1. AI Training on Company Data: The AI is trained on your documents and resources, ensuring responses are relevant and specific to your business needs.

2. Intelligent White-labeled AI Agent: Create a customized AI agent that delivers branded support answers for both internal and external inquiries.

3. Easy Setup and Integration: Embed the AI assistant on your website with minimal setup, and integrate seamlessly with over 10 tools including Slack, Microsoft Teams, and more.

4. Real-time Learning: The AI continuously improves its answers based on user interactions and feedback received, ensuring high-quality responses over time.

5. Role-based Access Control: Maintain knowledge safety and security with permissions synced automatically from your knowledge bases. QueryPal also ensures compliance with SOC2 standards.

6. Customizable Response Tone: Tailor the AI’s tone and responses to cater to different customer segments and team needs.

How to use QueryPal?

To get started with QueryPal, simply build your chatbot by uploading your files and connecting it to your favorite integrations. Users can begin receiving intelligent answers immediately after setup, allowing businesses to enhance their customer service and internal operations effortlessly.

Pricing of QueryPal

QueryPal offers flexible pricing plans to accommodate various business needs. You can start with a free trial to explore its functionalities, and then choose a subscription that best suits your usage and requirements. For more advanced features and capabilities, consider booking a demo to understand how QueryPal can optimize your helpdesk operations.

Helpful Tips

• Train Regularly: Regularly update your knowledge base and provide feedback to the AI system to improve its accuracy.

• Explore Integrations: Take advantage of the many integration options available to streamline your workflows.

• Test Different Scenarios: Use different question scenarios to see how well your AI responds to varying customer inquiries.

• Monitor Performance: Keep track of interaction data to assess the AI’s effectiveness and make necessary adjustments.

Frequently Asked Questions

Can QueryPal integrate with my existing tools?

Yes, QueryPal can connect with over 10 popular company tools, including Slack, Microsoft Teams, and many more.

How does QueryPal improve its answers over time?

QueryPal's AI continuously learns from user interactions and feedback, enhancing the accuracy of its responses.

Is my company data secure with QueryPal?

Absolutely! QueryPal places a high priority on user data security, incorporating role-based access permissions and maintaining SOC2 compliance.

What support is available for new users?

New users can access support documentation and guidance to help get started with QueryPal effectively.

Can I customize my AI agent's responses?

Yes, you can tailor the AI’s tone and responses according to your specific customer segments and internal team needs.