What is Ribbo?
Ribbo is an AI-driven customer support agent designed for businesses. By learning from your documents, website content, and other sources, Ribbo generates a chatbot that can effectively handle 40-70% of your customer support inquiries. This helps streamline support processes, reduce costs, and improve response times for customers seeking assistance.
What are the main features of Ribbo?
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Comprehensive Training: Ribbo AI utilizes data from your website, documentation, and customer interaction logs to create a customized chatbot.
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24/7 Availability: Ideal for small and midsize businesses, Ribbo provides round-the-clock support, acting as an additional team member.
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Customizable Integration: Seamlessly embed Ribbo AI on your website with various design options, such as floating bubbles or full-sized chat windows.
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Simple Editing: Users can view chat history and easily correct any inaccuracies in responses, ensuring future queries are responded to accurately.
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Multilingual Support: Ribbo can handle documents and communication in multiple languages, enhancing accessibility for diverse customer bases.
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Handoff Capability: Allows seamless transition from AI to a live operator when necessary, ensuring quality customer support continues without interruption.
How to use Ribbo?
Using Ribbo is straightforward—after signing up, you can create your chatbot effortlessly without needing any coding skills. Upload your documents and data sources that you want the AI to learn from, customize the chatbot’s appearance and tone, and integrate it into your website. Ribbo is designed for simplicity while still offering a powerful support solution for your business.
What is the pricing for Ribbo?
Ribbo offers a Free plan that allows users to test their features before making any purchases. For detailed pricing of premium plans, please visit the Ribbo pricing page, where various options are available to fit the needs of both small and medium-sized businesses.
Helpful Tips for Using Ribbo AI
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Leverage the Free Plan: Sign up for the free plan to explore how Ribbo can fit your business needs without any initial investment.
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Customize Your Chatbot: Take advantage of Ribbo's customization options to ensure the chatbot reflects your brand's voice and personality.
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Regularly Update Training Data: Keep your chatbot's training data up-to-date with the latest information and product offerings to enhance accuracy.
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Monitor Conversations: Regularly review the chat history to identify trends in customer inquiries and improve the chatbot's responses over time.
Frequently Asked Questions
Do you offer a free trial or free plan?
Yes, Ribbo provides a Free plan that allows you to test its features right after signing up.
What type of data can I upload for training my chatbot?
You can upload various text document formats, including PDFs, DOCXs, and more, as well as pull data from your website or blog.
What language does Ribbo's chatbot support?
Ribbo supports multiple languages, allowing you to upload documents in any language and communicate with the chatbot in different languages, such as English and Spanish.
Which LLM models can I choose for my bot?
Currently, you can choose from GPT-3.5 and GPT-4 models for your chatbot.
Can I cancel my Ribbo subscription?
Absolutely! You can cancel your subscription at any time through your account settings.