SiteGPT

What is SiteGPT?

SiteGPT is an innovative AI-powered platform designed to transform customer support for SaaS products. By harnessing the capabilities of a personalized chatbot, businesses can provide immediate responses to visitor inquiries, ensuring enhanced engagement and satisfaction. With SiteGPT, you can train a chatbot specifically on your website's content, creating a tailored experience that resonates with your brand.

What are the main features of SiteGPT?

1. Custom-Built Chatbot: Create a personalized AI chatbot trained on your own content, echoing your brand's tone and style.

2. 24/7 Support: Provide instant answers to customer queries around the clock, improving your support team's efficiency.

3. Integration Capability: Seamlessly integrate with popular tools like Crisp, Intercom, and Zendesk.

4. User Insights: Receive daily email summaries to monitor chatbot interactions and performance.

5. Lead Generation: Capture visitor information for follow-up and lead management.

6. Multi-Language Support: Communicate with users in over 95 languages.

7. Easy Training: Sync training data by uploading files or providing URLs, and refine the chatbot through real chat interaction feedback.

How to use SiteGPT?

Using SiteGPT is as easy as three simple steps:

1. Sync Your Training Data: Enter the URL of your website or upload files to allow SiteGPT to scan and understand your content.

2. Install on Your Site: Embed your trained chatbot on multiple platforms—whether it’s your marketing site, in-app, or help center.

3. Analyze and Refine: Utilize real chat history to continually improve your chatbot’s performance through feedback.

Pricing

SiteGPT offers a friendly pricing model, allowing businesses to scale their customer support with ease. You can start with a ### 7-day free trial to explore all features without commitment. For ongoing usage, refer to their pricing plans tailored for different business needs, ensuring flexibility as you grow.

Helpful Tips

• Utilize Your Content Wisely: Provide as much relevant content as possible for training. The more detailed your inputs, the better your chatbot will perform.

• Monitor Interactions: Leverage daily summaries to gain insights into user behavior and identify opportunities for improvement.

• Prompt Users: Incorporate quick prompts to guide users in starting conversations effectively, enhancing engagement.

Frequently Asked Questions

Can I add text content to train the chatbot if I don't have web pages?

Yes, you can enter raw text content as training data.

Is there a demo I can try?

Absolutely! Visit sitegpt.ai/demo to experience the demo chatbot trained on its site content.

What types of files can I upload?

You can upload CSV, TXT, PDF, DOCX, PPTX, and MD files to train your chatbot. Just keep in mind that file size limitations may apply based on your subscription plan.

How do I train the chatbot?

Simply provide a website URL, sitemap link, or upload files, and SiteGPT will train the chatbot on the content available.

Can I escalate to a human if needed?

Yes, users can seamlessly escalate conversations to live agents whenever necessary, ensuring optimal assistance.

For more questions or to start your journey with SiteGPT, contact support at [email protected]!