What is talksprout?
talksprout is an AI-powered feedback collection platform designed to help businesses effortlessly gather and analyze customer feedback for their products. With its intuitive widget, businesses can capture real-time user sentiments and insights that drive growth and improve user experience.
What are the main features of talksprout?
- Lightweight Widget
- Easily integrates into any website with just a few lines of code.
- Custom Prompts
- Tailor your customer feedback questions to gather targeted insights.
- AI-Powered Analysis
- Automatically analyze feedback using advanced GPT language models for insightful results.
- Slack Integration
- Get instant notifications of new feedback submissions directly in Slack. Discord integration coming soon.
- Multilingual Support
- Support for over 40 languages, making it accessible for a global audience.
- Export Tools
- Export your feedback data in your preferred format for internal analysis (coming soon).
How to use talksprout?
To get started with talksprout, simply drop their lightweight feedback widget onto your website. The widget allows you to capture customer moods and opinions using custom prompts. As feedback comes in, leverage the AI-powered chat functionality to ask contextual questions and delve deeper into the data for actionable insights.
Pricing Plans
- Free Plan
- Ideal for hobbyists and personal use.
- 1 Workspace, 20 submissions, 1 seat.
- Automated analysis and customizable widget.
- Basic Plan ($25/month)
- Designed for small startups.
- 10 Workspaces, 300 submissions, 3 seats.
- Includes all free plan features plus Slack integration.
- Pro Plan ($99/month)
- Best for growing companies.
- Unlimited Workspaces, 10,000 submissions, unlimited seats.
- All Basic features included, with enhanced support.
Helpful Tips
- Utilize custom prompts to tailor feedback collection to your specific needs.
- Monitor your feedback regularly to identify patterns and areas for improvement.
- Take advantage of the AI-powered analysis to automate insights extraction, saving time while enhancing understanding of customer feedback.
Frequently Asked Questions
1. Can I test the talksprout widget before using it?
Yes! You can spot the blue button on the right side of the talksprout page to test the widget and provide feedback.
2. Is my feedback kept confidential?
Absolutely. User privacy is a priority, and all feedback submitted is used solely for analysis purposes.
3. Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time without any penalties.
4. What if I need more feedback submissions than what the plan offers?
Consider upgrading to the next plan which offers additional submissions and features, ensuring you can continue to gather important customer insights effectively.
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