Teloz

What is Teloz?

Teloz is a leading provider of cloud contact center solutions designed to enhance communication and customer engagement across various platforms. With a focus on efficient customer interaction, Teloz, offers a suite of features including call center management software, omnichannel contact center capabilities, and advanced conversational AI tools.

Main Features of Teloz

1. Call Center Management Software:

   • Inbound and Outbound Call Center solutions.
   • Automatic Call Distributor (ACD) and Auto Dialer functionalities.
   • Seamless CRM Integration.

2. Omnichannel Contact Center:

   • Live Chat for real-time interactions.
   • Customer Journey Management to optimize the customer experience.
   • Omnichannel Automation for consistent communication across different platforms.

3. Omnichannel Interaction Support:

   • Routing Rules for effective ticket management.
   • Unified Agent Desktop for accessibility to all data in one view.
   • Sentiment Analysis to understand customer emotions.

4. Conversational AI:

   • Voicebot and Chatbot features for automated customer interactions.

5. Cloud Contact Center Solution:

   • Enhances customer loyalty through efficient service.

How to Use Teloz

Using Teloz is straightforward. Businesses can easily sign up for a free 14-day trial, allowing them to test the various features before committing to a subscription. Users can set up their cloud contact center system in just a few minutes by purchasing numbers, adding users, and beginning calls.

Pricing

Teloz offers several pricing plans tailored to different business needs:

• Free Trial: Start with a 14-day free trial, no commitment required.

• Small Team Plan:

  • $3.99 per user per month, with unlimited calling and messaging.

• Business Plan:

  • $2.99 per user per month for small businesses, offering live call monitoring and real-time analytics.

• Enterprise Solutions: Custom quotes available for large organizations, featuring unlimited users and calls.

Helpful Tips

• Maximize Customer Experience: Utilize the omnichannel features to create seamless interactions across all customer touchpoints.

• Utilize CRM Integration: Integrating with existing CRM solutions can streamline operations and improve customer management.

• Stay Updated: Keep an eye on Teloz updates and blog posts to leverage new features and improve business processes.

Frequently Asked Questions

Can I try Teloz for free?

Yes, Teloz offers a 14-day free trial with access to all features.

How does Teloz improve customer interaction?

Teloz enhances customer interaction through its omnichannel capabilities, allowing businesses to connect with customers across multiple communication channels seamlessly.

Is Teloz suitable for all business sizes?

Absolutely! Teloz has specialized plans for enterprises, startups, and SMBs, making it adaptable for any size and type of business.

What support does Teloz offer?

Teloz provides 24/7 customer support to assist with any inquiries and ensure a seamless experience.

How secure is Teloz's cloud solution?

Teloz prioritizes enterprise-grade security measures to protect user data and ensure compliance.

How do I get more information?

For further inquiries, you can contact Teloz directly or schedule a demo to see the platform in action.