Collect user feedback

What is ThumbsUp?

ThumbsUp is a user feedback collection platform designed to help businesses understand their customers better by turning feedback into actionable insights. It offers a dedicated space for users to provide valuable input, report bugs, and share their thoughts, fostering a vibrant ecosystem where every opinion counts.

Main Features of ThumbsUp

1. Centralized Feedback Collection: All user feedback in one place enables efficient management and analysis.

2. Sentiment Analysis: Gain valuable insights into customer feelings and opinions, helping businesses to understand their audience.

3. Keyword Trends: Stay informed about evolving customer interests and concerns, allowing proactive adjustments to your products and services.

4. AI Suggestions: Automated, data-driven recommendations assist businesses in addressing customer concerns and implementing improvements, saving time and enhancing customer satisfaction.

5. Feedback Boards: An interactive space for users to share their insights and engage with one another.

How to Use ThumbsUp?

Getting started with ThumbsUp is simple. Users can sign up for a free trial and begin collecting feedback immediately. The intuitive interface allows you to set up feedback boards effortlessly, enabling users to share their thoughts at any moment. You can analyze the feedback using sentiment analysis and keyword trends to derive meaningful insights.

Pricing

ThumbsUp offers a range of pricing plans to suit different needs:

• Starter Plan:

  • Price: FREE
  • Unlimited responses
  • Up to 1 admin
  • AI suggestions
  • Sentiment analysis report
  • Keyword trends report
  • Match your branding
  • Early access to new features

• Pro Plan:

  • Price: $39/month
  • Unlimited responses
  • Up to 5 admins
  • Includes all Starter features

• Enterprise: For larger organizations or agencies, personalized pricing is available upon inquiry.

Helpful Tips

• Encourage users to actively engage with feedback boards by promoting them across your platforms.
• Regularly analyze feedback for sentiment trends to adjust your offerings promptly.
• Utilize AI suggestions to streamline your response to user concerns and adapt your product strategy effectively.

Frequently Asked Questions

Can I try ThumbsUp for free?

Yes, you can start with a 7-day free trial with no credit card required.

What if I have a larger team?

The Pro plan accommodates up to 5 admins, and there is an option for customized solutions for enterprises.

Is my data secure with ThumbsUp?

Absolutely! Your feedback data is securely managed and used solely to improve your experience; it won't be shared without your consent.

How often are new features released?

Users on all plans can receive early access to new features, ensuring you stay ahead in feedback collection and analysis.

Can I book a personalized demo?

Yes, you can easily schedule a demo to understand how ThumbsUp can be tailored to your needs!