What is WowTo?
WowTo is a comprehensive video knowledge base software that empowers users to create engaging how-to videos and maintain an organized visual help center. With its robust features, WowTo allows businesses to deliver information effectively, enhancing customer support and educational resources through video content.
Main Features of WowTo
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AI-Powered Video Creator: Effortlessly make step-by-step how-to videos that guide viewers through various processes.
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Customizable Video Knowledge Base: Create a professional, branded video knowledge base using pre-made layouts tailored for different uses.
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In-app Video Widget: Integrate videos seamlessly within your website or app for accessible customer support.
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Multiple Video Formats Supported: Convert existing content, such as PDFs and PPTs, into engaging video tutorials.
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Automated Workflows: Utilize tools like screen recording and voice-over generation to streamline video production.
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Localization Support: Offer multi-lingual video solutions to cater to a global audience.
How to Use WowTo
To get started with WowTo, simply sign up for a free trial. After logging in, use the AI video creator to develop how-to videos in just a few clicks. The platform enables integration with tools like Intercom, Jira, and Shopify, allowing you to streamline video access and enhance customer support. Install the WowTo Chrome extension to easily record workflows and turn them into videos with automatic voice-overs.
Pricing
WowTo offers a range of pricing plans to accommodate different business needs, from free basic features to advanced subscription options that unlock more capabilities. Start your journey for free and explore the benefits of a comprehensive video knowledge base.
Helpful Tips
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Utilize Templates: Use the pre-made video layouts available on the platform to save time and ensure consistency.
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Regularly Update Content: Keep your videos relevant by updating them whenever there are changes in your services or products.
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Leverage AI Localization: Make use of the multi-lingual support feature to provide tutorials in languages that suit your diverse customer base.
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Link Support Tools: Integrate WowTo with your existing customer support tools for enhanced resource availability.
Frequently Asked Questions
Can I create videos without prior design skills using WowTo?
Yes, WowTo's simplified video editor is specifically designed for support staff, allowing anyone to create effective support videos with no design expertise required.
How can I access my video knowledge base within my customer support apps?
WowTo enables users to integrate video tutorials into apps such as Zendesk, Intercom, and Slack, making it easy to access support resources right where you need them.
Are there any limitations on the number of videos I can create?
There are no hard limitations on video creation; however, the number of videos you can create may vary depending on your subscription plan.
Is my video content secure with WowTo?
WowTo prioritizes user privacy and data security. The platform ensures that your video content is securely stored and only accessible to authorized personnel.
How often should I update my video content?
Regularly review and update your video tutorials, especially when there are changes to your products or services, to maintain accuracy and relevance.