Get more bookings and save staff time

What is Yonder?

Yonder is an innovative AI-powered platform designed specifically for the tourism industry, offering an AI Chatbot that answers 95% of questions instantly on your website and Messenger, available 24/7. The platform also facilitates feedback through intelligent NPS survey analysis and provides personalized recommendations to help customers find their perfect tour, room, or package.

Main Features of Yonder

1. AI Chatbot: Capable of answering 80% of customer inquiries immediately, providing round-the-clock support.

2. Enhanced Review Management: Boost your 5-star reviews with automated feedback collection and insightful analysis.

3. Personalized Recommendations: Tailored suggestions help visitors make informed decisions about their bookings.

4. Customer Surveys: Automatically send surveys to gather customer feedback and enhance service quality.

How to Use Yonder

Using Yonder is simple. Integrate the platform with your existing booking systems (like Fareharbor, Checkfront, and more) using an API key. Once set up, the AI Chatbot will begin answering customer queries, and you can automate reviews and recommendations seamlessly. You can dive into customer insights and adjust your operations based on valuable feedback.

Pricing

Yonder offers competitive pricing tailored to the needs of tourism businesses, ensuring that both small agencies and large operations can benefit from its features. Pricing is designed to deliver exceptional value while enhancing customer experience and operational efficiency.

Helpful Tips

• Maximize Your AI Chatbot: Encourage visitors to utilize the chatbot for immediate assistance and promotional offers.

• Leverage Review Systems: Use Yonder to manage all your online reviews in one place for streamlined reporting and increased review counts.

• Utilize Analytics: Regularly check the conversation analytics to improve website performance and booking conversions.

Frequently Asked Questions

Can Yonder improve my online booking rates?

Yes, many businesses using Yonder have reported significant increases in online bookings, often upwards of 30%.

How does Yonder automate reviews?

Yonder automatically sends review requests via email and SMS after a transaction, significantly increasing the quantity of feedback received.

Is my data secure with Yonder?

Your data privacy is a top priority at Yonder. The platform adheres to strict security protocols to protect your information.

What technological integrations does Yonder support?

Yonder integrates with popular reservation systems, including Fareharbor, Checkfront, Rezdy, and more, to provide seamless functionality.

What support does Yonder offer?

Yonder provides comprehensive support, including instructional demos, blogs, and a help center to ensure you maximize the platform’s capabilities.