AI Call Center & AI Phone Agents for Business
Answer calls, book appointments and connect your workflows with TeleWizard AI phone agents. Get managed setup and AI Supervisor insights. Request a quotation.
What is TeleWizard?
TeleWizard provides AI phone agents that answer calls, book appointments, and route enquiries using a business's own instructions and connected systems. It is built for teams that need help with after-hours coverage, busy periods, and everyday customer conversations. A managed setup team configures the service, and AI Supervisor reviews conversations to highlight communication gaps and business process improvements.
Key features
- AI phone agents
- Handle enquiries, book appointments, and route calls using the instructions and systems a business relies on.
- Warm and direct transfers
- Route calls to the right person or department, with warm transfers for context or direct transfers for a straight connection.
- Messaging channels add-on
- Extend configured workflows to web chat, WhatsApp, SMS, email, Facebook, and Instagram.
- AI Supervisor
- Reviews conversations across every channel, checks whether the agent followed instructions and business rules, and separates communication improvements from business issues.
- Multilingual support
- Support conversations in 50+ languages, with the languages needed configured for the business.
- Connected integrations
- Connect to calendars, CRM, and business tools to book appointments, retrieve information, and record updates; custom integrations and enterprise deployments are available.
- Team consultation
- When a question needs a team member, TeleWizard can call or text the right person, ask for missing information, and bring the answer back to the customer's call or chat.
How to use TeleWizard
- The setup begins with mapping your call handling process, intake rules, FAQs, routing logic, scheduling needs, and business priorities.
- TeleWizard is connected to your systems and configured around your brand, policies, and workflows.
- Go live with AI agents that answer calls, complete intake, route requests, book appointments, and support customers across channels.
- Use AI Supervisor, summaries, and analytics to identify missed opportunities, communication gaps, and process improvements.
Use cases
- Law firms and legal services
- Collect intake details, book consultations, and route client enquiries to the right team.
- Healthcare and clinics
- Handle appointment enquiries, collect caller details, and route requests to staff.
- Hotels and hospitality
- Answer guest questions and direct reservation or service requests to the right team.
- Retail and e-commerce
- Answer product questions and collect information needed to follow up on order enquiries.
- Professional services and real estate
- Collect new-client information, arrange appointments, schedule viewings, and route tenant requests.
Pricing
TeleWizard's official website does not list specific prices. It states that pricing is based on a monthly or yearly subscription with included credits, a separate setup fee, and ongoing support and maintenance. Yearly plans provide annual credits upfront. To get a quotation, request one on the website and the team will arrange a strategy call.
FAQ
Is TeleWizard free to use?
TeleWizard's website does not list a free plan or a free trial. Pricing is based on a recurring subscription with included credits and a separate setup fee. A demo line is available to hear the AI phone agent.
What tasks can TeleWizard handle during a call?
TeleWizard can answer enquiries, collect intake information, qualify leads, book appointments, and route calls. It can also use warm or direct transfers and check with a team member by phone or SMS when needed.
Which languages does TeleWizard support?
TeleWizard supports conversations in 50+ languages, with the specific languages configured for each business.
Does TeleWizard work with an existing phone system and business software?
TeleWizard is compatible with any business phone system. It connects to calendars, CRM, and other business tools, and custom integrations are available for enterprise needs.
How does TeleWizard's AI Supervisor help improve service?
AI Supervisor reviews conversations across every channel, checks whether the agent followed instructions and business rules, and highlights communication gaps and business blockers. The team can use those findings to refine the agent's instructions or improve processes.
Can TeleWizard handle after-hours and overflow calls?
Yes. TeleWizard can handle calls when a team is busy or unavailable, including after-hours and overflow coverage, with call-handling rules configured around the business.
AI Call Center & AI Phone Agents for Business
Answer calls, book appointments and connect your workflows with TeleWizard AI phone agents. Get managed setup and AI Supervisor insights. Request a quotation.
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